Updated July 30, 2001
Q: Do you charge shipping and handling for your products?
Q: I received an "Unable to Process" message. What now?
2. Some area codes have changed since our shopping cart script was originally written. Please Send your request to process the order to [email protected] and it will quickly be processed manually. Your order will be fulfilled and registration codes will be sent out immediately.
Updated March 5, 2001
This troubleshooting guide will help you solve problems you may be having with Megamud registration
A general statement about Megamud and your registration code:
When you install Megamud, the program will generate a Megamud ID code. This code is based on your system settings and is used in generating the registration code given to you when you register the software. If at any future time you have to reinstall Megamud, it will generate a new Megamud ID code (this only applies to full installs and not upgrades to future versions of the program). This new Megamud ID code will make your original registration code invalid. You will now have to obtain another activation code.
To obtain a replacement code please send an email to [email protected] Please include the registered user name, original date of purchase, and the new Megamud ID code. You may be required to send additional information.
Q: The registration code you sent me does not work.
Q: I got my code now where do I put it?
Remember to cut and paste from your email to ensure accuracy
Q: I had to reformat my hard drive OR I got a new computer and had to reinstall Megamud and now my code doesn't work.
Q: I'm having problems with MegaMUD. How do I get support?
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